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Have your say on our ​​
Draft Corporate Plan 2019-2024

We are delighted to introduce our Draft Corporate Plan 2019-2024.

Despite budgetary constraints, we have continued to maintain a level of service, which has ensured the communities of mid and west Wales remain safe places to live, work and visit.

Over the last five years (01/04/2013 to 31/03/2018), we have attended 3,018 house fires, a 0.7% decrease on the previous five years. During the same period, our attendance at Road Traffic Collisions has decreased by 2%, from 5,320 to 5,189, whilst our attendance at flooding incidents has decreased 17%, from 2,102 to 1,489.

Whilst our attendance at traditional fire service incidents is decreasing as a result of our preventative work in the community, indeed, we have undertaken 102,000 Home Fire Safety Checks and engaged with 163,861 young people through our education programmes over the last five years, we have continued to expand our operational response capabilities. Our firefighters have responded to 12,761 medical response incidents in the last five years. This is a 5% increase on the previous five years.

We have achieved all this despite making savings of £9 million, which is approximately 20% of our overall budget (since 2006), without affecting service delivery. However, there is no avoiding the fact that the financial climate we are currently operating in, will continue to place additional pressures on the levels of service we provide, as we stretch our resources even further. We will therefore continue to play our part in future budget reductions, by having an ongoing, open discussion with staff and the public, around how we can continue to make improvements and future efficiencies.

We are committed to adapting to these challenges in a positive way and our Draft Corporate Plan 2019-2024 sets out our Draft Strategic Aims and Objectives for the next five years.

We believe that collaborative working is the future of the emergency services, enabling us to improve the way we work; share our people and financial resources; and ultimately save more lives. We are also committed to finding innovative solutions to improve the way we work, improve Firefig​hter safety, reduce our impact on the environment and ultimately contribute to the wellbeing of our communities.

We recognise that listening to your views is crucial if the Service is to continue to deliver an effective, efficient and improved service to keep you and your families safe. We would encourage you all to let us know what you think of our Draft Strategic Aims and the Improvement and Well-being Objectives we are committing to for 2019/2020.

For more information on what we will be doing in 2019/2020 and how we will measure our success please view the Draft Corporate Plan 2019 - 2024.​

Click here to find out more about the six Draft Improvement and Well-being Objectives and to access our questionnaire and have your say.